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| Online Data Backup and Storage Prices (Est. 100GB w/1YR Retention) |
$15GB |
$4GB |
$11GB |
$10GB |
$4GB |
$6.95 per server and .50GB |
| Do you pay State Sales Tax on monthly invoice? |
Yes |
Yes |
Yes |
Yes |
No |
Yes |
| Are Software Agents required at an additional cost? |
Yes |
No |
No |
No |
No |
No |
| Vendor meets definition of online backup provider |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Vendor meets definition of onsite backup provider |
No |
No |
Yes - $200 per month |
No |
Yes |
No |
| Vendor meets definition of Disaster Recovery Provider |
Yes |
No |
Yes |
Yes |
Yes |
No |
| Vendor meets definition of Business Continuity Provider |
No |
No |
No |
No |
Yes - both onsite and offsite |
No |
| Continuous Data Protection (15 minutes) |
Yes |
No |
Yes |
No |
Yes |
No |
| 30 Day Archiving |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| 1 Year Archiving |
Yes |
No |
Yes |
Yes |
Yes |
No |
| 7 Year Archiving |
Yes |
No |
Yes |
No |
Yes |
No |
| Forever Archiving |
No |
No |
No |
No |
Yes |
No |
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| HIPAA Compliant, Sarbanes-Oxley Compliant |
Yes |
No |
Yes |
No |
Yes |
Yes |
| Automatic Scheduled Backups |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Uses Microsoft Storage Server |
No |
No |
No |
No |
Yes |
No |
| Disaster Recovery Onsite Server Failover (Virtualization) |
No |
No |
No |
No |
Yes |
No |
| Disaster Ready Offsite Server Failover (Virtualization) |
No |
No |
No |
No |
Yes |
No |
| Block Level Incremental Backup |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
| NAS Device Available |
No |
No |
Yes |
No |
Yes |
No |
| Onsite NAS Device Included Standard |
No |
No |
No |
No |
Yes |
No |
| Bare Metal Restoration |
No |
No |
No |
No |
Yes |
No |
| Restores to Dissimilar Hardware |
No |
No |
No |
No |
Yes |
No |
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| Backup includes data files only |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Backup includes active directory and data files |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
| Backup includes active directory, data files, operating systems and business software applications |
No |
No |
No |
No |
Yes |
No |
| Bandwidth Throttling |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
| Redundant Backup Facilities |
Yes |
No |
Yes |
Yes |
Yes |
No |
| Redundant Backup Facilities >2000 miles apart (Military regulation) |
No |
No |
Yes |
No |
Yes |
No |
| Data Storage Facilities |
Redundant Data Centers |
Single Datacenter - No Failover Site |
Redundant data centers. |
Primary Vault OK City - Second Vault in Cheyenne OK, 120 miles separation |
Redundant Tier 1 Datacenters, Phoenix, AZ and Baltimore, MD |
Single Datacenter - No Failover Site |
| 128-bit SSL encryption |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| 256-bit SSL encryption |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2000, 2003, 2008 |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
| Open File Support for SQL, Exchange and File Servers |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
| Open File Support for Oracle |
Yes |
No |
Yes |
No |
Yes |
No |
| Linux and Solaris |
Yes |
No |
Yes |
Yes |
No |
No |
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| YOUR staff manages backup and restores |
Yes |
Yes |
Yes |
Yes |
No |
Yes |
| VENDOR staff manages backup and restores |
No |
No |
No |
Yes |
Yes |
No |
| YOUR staff manages disaster recovery services (event) |
No |
No |
Yes |
No |
Yes |
Yes |
| VENDOR manages disaster recovery services (event) |
No |
No |
No |
No |
Yes |
No |
| Will Vendor Monitor Tape Backup for Tiered Storage |
No |
No |
No |
No |
Yes |
No |
| Internet Connection Speed |
All high speed connections |
All high speed connections |
128k upstream minimum |
All high speed connections |
All high speed connections |
128k upstream minimum |
| Backup Frequency |
Configurable - up to CDP |
Once Daily |
Configurable - up to CDP |
No CDP Up to 4 times daily |
Configurable - up to CDP |
No CDP - every 2 hours |
| Platform Support |
Microsoft Operating Systems, OS X, Novell, Unix and Linux |
Microsoft Windows Server 2000, 2003, & 2008 |
Microsoft Operating Systems, OS X, Novell, Unix and Linux |
Linux - Microsoft |
Microsoft Windows Server 2000, 2003, & 2008 |
Microsoft Windows Server 2000, 2003, & 2008 |
| Data availability |
24/7 Availability via Web |
24/7 Availability via Web |
24/7 Availability via Web |
24/7 Availability via Web |
All data available locally on NAS Failover Server 24/7 and online 24/7 |
24/7 Availability via Web |
| Data restore media/process |
Restore data via web or with a Mobile Vault. |
Restore data via web |
Online Restore, CD Media, or Hard Drive via FedEx |
Online Restore, CD Media, or Hard Drive via FedEx |
Most restores from LAN NAS. Secure online restores, or shipping on NAS via FedEx |
Online Restore or CD Media Via FedEx |
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| Backup & Restore Monitoring and/or MGMT |
24/7 monitoring |
24/7 monitoring |
24/7 monitoring |
24/7 monitoring |
24/7 monitoring & management |
24/7 monitoring |
| Infrastructure Design |
Proprietary backup and restore technology |
Proprietary backup and restore technology |
Proprietary backup and restore technology |
Proprietary backup and restore technology |
Microsoft Storage Server (local NAS) - proprietary backup and restore technology |
Proprietary backup and restore technology |
| User Interface |
Web based portal management by Your staff |
Web based portal management by Your staff |
Web based portal management by Your staff |
Web based portal management by Your staff |
Full outsourcing - managed by Vendor staff |
Web based portal management by Your staff |
| User Privileges |
Basic user access and restoration permissions |
Basic user access and restoration permissions |
Basic user access and restoration permissions |
Basic user access and restoration permissions |
Help Desk provides assistance for all service requests. |
Basic user access and restoration permissions |
| User Trouble Ticket Integration |
Create tickets through email or contact via telephone help desk. |
Online knowledgebase and help files and e-mail support. |
Tickets are created by phone, online, or e-mail |
Tickets are created by phone, online, or e-mail |
Tickets are created via email and telephone help desk support. Number assigned |
Tickets are created by phone, online, or e-mail |
| Storage Tiers Support: Tier 1, Tier 2, Tier 3 |
1-Tier Primary Storage Only |
1-Tier Primary Storage Only |
1-Tier Primary Storage Only |
1-Tier Primary Storage Only |
Tier-1 Primary Storage & Tier-2 Tabe Backup Monitoring and Support |
1-Tier Primary Storage Only |
| Configuration Requirements at Customer Site |
Installation of Agents on Server |
Installation of client side application on workstation. |
Installation of Agents on Server -- OR - NAS delivered - your staff connects it to the LAN. Vendor's staff requires about 1 hr of assistance from your staff. Your staff manages NAS Server so IT experience is required. |
Installation of Agents on Server |
NAS Server Failover delivered - your staff connects it to the LAN. Vendor's staff requires about 1 hr of assistance from your staff. Vendor's staff manages NAS Server so no IT experience is not required. |
Installation of Agents on Server |
| Firewall and Port NAT Support |
Take internal IP range and convert to 1 external IP address |
Outbound Port Required |
Take internal IP range and convert to 1 external IP address |
Take internal IP range and convert to 1 external IP address |
Take internal IP range and convert to 1 external IP address |
Take internal IP range and convert to 1 external IP address |
| Customer Support Hours |
Full 24x7 technical support |
Online knowledgebase and help files or e-mail support. |
24/7 monitoring and restores |
24/7 monitoring and restores |
24/7 monitoring, restores, and failover server configuration |
24/7 monitoring and restores |
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| Websites |
www.evault.com |
www.remotevault. att.com |
www.livevault.com |
www.asigra.com |
www.granite-mountain.com |
www.mozy.com  |
| Phone Numbers |
877-382-8581 |
866-ATT-2222 |
800-638-5518 Ext. 7878 |
416-736-8111 |
877-562-0333 |
877-669-9776 |
